Frequently Asked Questions

  • What is your return policy for merchandise?

    We accept returns on new, unworn items in original packaging within 60 days of purchase. Please contact our member services team at 1-888-448-7337 to set up your return. Returns can be mailed to:

    Arbor Day Foundation
    Attn: Returns
    211 N 12th St
    Lincoln, NE 68508

  • What are the origins of the merchandise you sell?

    We source our merchandise from a variety of vendors, and we are in the process of working to provide sustainable options when possible. While our vendors do change over time, below is a general list of the origins of most of our products:

    • Twig Colored Pencils: made from recycled wood in Thailand
    • Socks: jacquard/woven socks produced in China
    • Aviators, Tree Line, and Raglan T-Shirt: produced in North America from recycled plastic bottles and organic cotton
    • Plant Trees T-Shirt: men’s from USA, women’s from Bangladesh
    • I Plant Trees…You’re Welcome T-Shirt: Egypt
    • Show Some Love T-Shirt: Bangladesh
    • Celebrate Arbor Day T-Shirt: Honduras
    • Trees Make a Difference T-Shirt: Bangladesh
    • Peace, Love, Plant Trees T-Shirt: Egypt
    • Greening the Earth Since 1872 T-Shirt: Egypt
    • Pens: China (100% post-consumer recycled paper barrel, 100% post-consumer recycled plastic trim)
    • Pencils: China
    • Buttons: USA
    • Rulers: USA
    • Stickers: USA
    • Lunch Tote: China
    • Cotton Backpack: Pakistan
    • Polycarb Bottle: China
    • Caps: China
    • 4pk Stickers: USA
    • Totes: China
    • Awareness Bracelets: China
  • Does every item I purchase plant a tree?

    Every apparel item and celebration merchandise item you purchase will plant a tree in a forest of great need.

  • How long will it take to ship my order?

    Standard shipping of products (not including items in our Tree Nursery) is 5-7 business days. To expedite your order, call our member services team at 1-888-448-7337.

  • Can I have something shipped internationally?

    International shipping is available for merchandise (not including items in our Tree Nursery). Please call our member services team to set this up. The customer will be responsible for shipping.